Google Website Opitimizer

warrior · 2 Joined: 12 Mar 2006 Posts: 335

Hi,

Try to set up some split testing with GWO but running against a small problem here. We need to define the goal url on the site. In Google analytics it's reported as /step4.html.

However when entering this into GWO it doesn't find this page of course. Is there any way to fix the problem or will it work fine with /step4.html even if GWO is telling you he didn't find the url ?

thxs!
Dave

Americover · 2 Joined: 03 Jul 2008 Posts: 33

Have you looked at this thread yet

http://www.searchfit.us.com/forums/about1988.html&highlight=google

warrior · 2 Joined: 12 Mar 2006 Posts: 335

Hi,

Yeps but this is for installing Google analytics on your site (which is already done and working Surprised

).

My question was how to configure the thankyou page for Google Website Optimizer since the /step4.htm can't be found. so I'm not sure if it will work correctly..

Dave

Americover · 2 Joined: 03 Jul 2008 Posts: 33

Sorry about that. I don't have experience with website optimizer but if its any help step 4 isn't even used in my analytics. I have step 1 & 2 as the funnel and 3 as the goal.

edit:
I should mention that with step 3 as the goal all my e-commerce tracking works perfectly. I don't think step 4 is used.

ed@searchfit · 2 Joined: 27 Sep 2004 Posts: 166

Unfortunately, I have no experience setting up Google Website Optimizer.

After some brief research, here is what I suggest:

For your "conversion page value", just enter some made-up, but descriptive page name (ex = "step4.htm"). It doesn't affect the tracking.

I found the answer here:

http://www.google.com/support/websiteoptimizer/bin/answer.py?hl=en&answer=69247

As follows:

warrior · 2 Joined: 12 Mar 2006 Posts: 335

Ok let's try it... Very Happy

thxs!
Dave

ed@searchfit · 2 Joined: 27 Sep 2004 Posts: 166

Americover:

Step 3 of your checkout process (for credit card payment methods) is a confirmation page where customers view an order summary and click the "finalize order" button.

Step 4 of your checkout process is the "Thanks Page" that states the order number.

So, if a customer goes to step 3 and does not click the "Finalize Order" button, then you should get a false goal conversion in Google Analytics.

Americover · 2 Joined: 03 Jul 2008 Posts: 33

Ed,
Google doesn't pick up any e-commerce data off the /step4.html. In fact it wasn't picking up any conversion data at all. Not sure why.

ed@searchfit · 2 Joined: 27 Sep 2004 Posts: 166

Thanks for the feedback.

If you visit your Google Analytics Control Panel, is there an "Ecommerce Reports" link in the left vertical nav?

If you click the "Ecommerce Reports" link, does the screen show any data?

I would like to get it working for you.

Americover · 2 Joined: 03 Jul 2008 Posts: 33

Ed,
With Step 3 as the Goal my Searchfit order data and Google Analytics Data match up perfectly (maybe I have a 100% conversion rate?). So everything is working fine on my end.