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zeev
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Joined: 09 Feb 2007
Posts: 446
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 Posted: Mon Sep 08, 2008 10:19 am GMT Post subject: Special charachters in customer name |
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| I got a call today from a customer with a special charachter in her name (D'vorah). She got message about Database errors in checkout page 3 and the order never completed. |
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tim@searchfit
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Joined: 27 Sep 2004
Posts: 49
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| Posted: Mon Sep 08, 2008 1:51 pm GMT Post subject: |
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Hello Zeev,
I will make note of this problem and address it with Stanley when he returns from his vacation.
_________________
-Tim Scott
SearchFit Project Manager |
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stanley@searchfit
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Joined: 23 Jan 2003
Posts: 3435
Location: Austin, TX
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| Posted: Mon Sep 22, 2008 3:54 pm GMT Post subject: |
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What website is this happening on? Because I tried "D'vorah" and it worked on my demo store.
_________________
Stanimir Stanev (Stanley)
SearchFit Architect and Lead Developer
www.searchfit.com
www.stanev.com |
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zeev
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stanley@searchfit
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Joined: 23 Jan 2003
Posts: 3435
Location: Austin, TX
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| Posted: Tue Sep 23, 2008 3:52 pm GMT Post subject: |
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Strange, I just placed an order at your store and entered D'vorah for most of the fields and it worked just great. You can delete that order of mine.
_________________
Stanimir Stanev (Stanley)
SearchFit Architect and Lead Developer
www.searchfit.com
www.stanev.com |
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zeev
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Joined: 09 Feb 2007
Posts: 446
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| Posted: Tue Sep 23, 2008 4:10 pm GMT Post subject: |
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I did not try it, I reported this issue based on customer complaint.
It is possible that the problem was on her side.
Lets close this issue. |
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